In August 2016, after the company put itself up for sale, Genesys agreed to acquire the company for $1.4 billion. The acquisition was completed in December 2016 and all of the company’s products and services were integrated with those of Genesys.
When did Genesys purchase Interactive Intelligence?
SAN FRANCISCO – December 1, 2016 – Genesys® (www.genesys.com/en-gb, the global leader in omnichannel customer experience and contact centre solutions, has completed its previously announced acquisition of Interactive Intelligence.
When was PureCloud released?
2015
Launched globally in 2015, the PureCloud platform is flexible, open, feature-rich, and built for rapid innovation, providing organisations with a future-proof solution for quickly scaling to meet customer growth.
Who bought Genesys?
Permira
Permira acquired Genesys in 2012 from Alcatel-Lucent in a deal valuing the company at $1.5 billion, according to a statement at the time. Hellman invested $900 million at a valuation of $3.8 billion in 2016.
Is Genesys publicly traded?
History. Genesys was founded by Gregory Shenkkman and Alec Miloslavsky in October 1990. The company’s original seed funding was $150,000 in loans from the founders’ families. The company completed its initial public offering (IPO) in June 1997 and was listed on the NASDAQ stock exchange under the ticker symbol GCTI.
What does Genesys sell?
Genesys is the global leader in cloud customer experience and contact center solutions.
